This handbook is one of the major products of the World Bank’s Sustainable Banking with the Poor Project. It gathers and presents up-to-date knowledge directly or indirectly contributed by leading experts in the field of microfinance. The book has three parts: - Issues in Microfinance Provision. This part addresses the broader considerations of microfinance activities, including the supply of and demand for financial services, the products and services that an MFI might offer, and the institutions and institutional issues involved. Part I requires no formal background in microfinance or financial theory and is likely to be of most interest to donors and those considering providing microfinance.
- Designing and Monitoring Financial Products and Services. This part addresses more specific issues in the design of financial services and the development of management information systems. It will be of most interest to practitioners who are developing, modifying or refining their financial products or systems and donors or consultants who are evaluating MFIs or the services they provide. Readers of Part II need a basic understanding of financial management.
- Measuring Performance and Managing Viability. This part provides the tools for evaluating the financial health of an MFI and a means of managing operational issues. The focus is on financial intermediation not social intermediation. It is the most technical part of the book and will be of primary interest to practitioners and consultants. Some understanding of financial statements and financial analysis is required.
Each chapter is designed to be used alone or in conjunction with other chapters. The handbook is an excellent resource for students taking courses which include microfinance as a topic. The book is also published in Spanish and French: - Manual de las microfinanzas: una perspectiva institucional y financiera;
ISBN 0-8213-4677-6 - Manuel de Microfinance: une perspective institutionelle et financiere;
ISBN 08213-4676-8 To order in Western Europe contact:
Eurospan, 3 Henrietta Street, London WC2E 8LU, UK;
email address: orders@edspubs.co.uk
website: www.eurospan.co.uk | 
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Le terme “institutions de microfinance” (IMF) se réfère principalement aux organisations spécialement créées pour fournir des crédits et autres services financiers aux clients à faibles revenus. La plupart d'entre elles étaient précédemment des organisations non gouvernementales (ONG) au service des communautés pauvres avec une forte orientation sociale. Le crédit était souvent été utilisé par ces ONG comme outil pour soutenir les activités génératrices de revenus pour leurs clients. Pour certaines d'entre elles, le crédit est même devenu la principale méthode d'intervention. 
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