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   id: 43534
   Visits: 3048
   Added: 29 October 2006
   Updated: 27 June 2008
 
3. Managing financial services    
        
This group of lessons focuses on some of the management issues facing financial service providers. The first lesson sets the scene by showing how the activities of financial service providers can be interpreted through balance sheets and profit and loss accounts in the same way as any other business. The issue of profitability and self sufficiency is then explored in relation to a typical small donor supported micro credit supplier.

The third lesson examines the difficult issue of damage that can be caused by micro credit when the difficulties facing poor people are forgotten. Financial service providers need to be sustainable but also need to be concerned about their clients, especially when working with those requiring micro financial services. The fourth lesson examines the important issue of managing arrears and defaults.

  
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3.1 Understanding the accounts of financial service providers     Undergoing maintenance (en)  
3.2 Moving towards self-sufficiency: subsidies and profitability planning     Undergoing maintenance (en)  
3.3 Avoiding the 'downside' of microfinance     Undergoing maintenance (en)  
3.4 Managing arrears and defaults     Undergoing maintenance (en)  
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