Technology and outreach Details

The guide provides an overview of how credit unions use smartphones, point-of-sale (POS) devices and cellphones to provide increasing levels of financial access and convenience to the unbanked and underserved.

Credit unions employ these devices through regional, national and international business networks that allow them to pool resources and collectively bargain for low-cost mobile technology and services to expand financial inclusion beyond their branch offices. Credit unions use mobile devices to help people link electronic cash flows to interest-bearing savings accounts and other financial services closer to where they live and work — oftentimes in places where there are no other financial institutions.

This guide highlights how each device fits into Credit Union’s strategy for increasing financial inclusion, touching on specific credit union experience in different countries and contexts.

• woccu technical guide (EN)