Banking for the poor Details

TitleExtending Financial Services with Banking Agents
AuthorHannah Siedek
Content LanguageEnglish (en)
Document TypeBrief
Date Of Publication2008
DescriptionThis Brief provides a quick look at the growing use of banking agents to extend financial services to low-income and poor people. Banking agents are retail vendors, lottery outlets, and post offices—trusted local establishments that can double as a kind of bank branch, processing everything from bill and pension payments to deposits, withdrawals, and money transfers. For the most part, however, poor clients are not yet using the full range of financial services. Cross-selling financial services through banking agents and getting poor people not only to use the agent network, but also to become true clients of their bank are still challenges faced by many financial institutions.

PublisherCGAP
Number of Pages2 pp.
Series ID200804
Keywords FINANCIAL SERVICES
Resource